31) The patients co-pay/previous balance information can be found
A. by going into patient information and selecting 'Additional Info'
B. by going into patient information and selecting 'Update' in the Insurance section
C. by double-clicking on the patients appointment, then select 'Charge Details'
Ans: C
32) The "Visit Status" should not be changed to "ARR" (arrived) until the patient has been roomed
A. True
B. False
Ans: B
33) During the check-out procedure the lab/DI/procedure can be found and faxed/printed in the 'Orders' icon at the top of a patients selected appointment screen
A. True
B. False
Ans: A
34) The patient account balance cannot be seen from the patient Hub
A. True
B. False
Ans: B
35) An outgoing referral for a patient can be created by the provider on the progress note and assigned to the respective staff member for follow-up
A. True
B. False
Ans: A
36) Outgoing referrals can be viewed by
A. by clicking on the 'E' jelly bean
B. by clicking on the 'M' jelly bean
C. clicking on the 'R' next to the jelly bean and selecting Outgoing
Ans: C
37) When a referral requires a pre-authorization, leave the status 'Closed' and select your name in the "Assigned To" section resulting in a referral showing up in your 'R' jelly bean
A. True
B. False
Ans: B
38) Outgoing referrals can be sent with multiple attachments
A. True
B. False
Ans: A
39) Referrals can be done by the physician while with the patient from the Progress Note by clicking on
A. Assessment
B. Treatment
C. HPI
Ans: B
40) All scanned documents in eClinicalWorks must be put in a corresponding folder or sub-folder for each patient. These folders are common to all patients and can be created/deleted/modified by the practice administrator only.
A. True
B. False
Ans: A
A. by going into patient information and selecting 'Additional Info'
B. by going into patient information and selecting 'Update' in the Insurance section
C. by double-clicking on the patients appointment, then select 'Charge Details'
Ans: C
32) The "Visit Status" should not be changed to "ARR" (arrived) until the patient has been roomed
A. True
B. False
Ans: B
33) During the check-out procedure the lab/DI/procedure can be found and faxed/printed in the 'Orders' icon at the top of a patients selected appointment screen
A. True
B. False
Ans: A
34) The patient account balance cannot be seen from the patient Hub
A. True
B. False
Ans: B
35) An outgoing referral for a patient can be created by the provider on the progress note and assigned to the respective staff member for follow-up
A. True
B. False
Ans: A
36) Outgoing referrals can be viewed by
A. by clicking on the 'E' jelly bean
B. by clicking on the 'M' jelly bean
C. clicking on the 'R' next to the jelly bean and selecting Outgoing
Ans: C
37) When a referral requires a pre-authorization, leave the status 'Closed' and select your name in the "Assigned To" section resulting in a referral showing up in your 'R' jelly bean
A. True
B. False
Ans: B
38) Outgoing referrals can be sent with multiple attachments
A. True
B. False
Ans: A
39) Referrals can be done by the physician while with the patient from the Progress Note by clicking on
A. Assessment
B. Treatment
C. HPI
Ans: B
40) All scanned documents in eClinicalWorks must be put in a corresponding folder or sub-folder for each patient. These folders are common to all patients and can be created/deleted/modified by the practice administrator only.
A. True
B. False
Ans: A
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