Wednesday 2 September 2015

Top 40 Front Office Assistant Objective type Questions and Answers

1) The resource scheduling screen is where
 
  A. you would go to order a lab
B. appointments can be viewed/scheduled for providers and resources
  C. you would go to see your faxes
Ans: B

2) Having the "Details" box unchecked on the resource scheduling screen enables the user to
 
  A. add any relevant details to the schedule
  B. see patient details in depth
  C. hide the calender and provider list panes thus expanding the resource scheduling screen
Ans: C

3) When searching for a patient that cannot be found through the initial search attempt what must be done before creating a new patient?
 
  A. check eHx to see if they may have previously been seen in the hospital
  B. add demographic information
  C. search in patient recall for previous appointments
Ans: A

4) The "drop-down" carrot next to the patient lookup button will populate how many patients whose Hub screen has been viewed?
 
  A. 10
  B. 5
  C. 15
Ans:  B

5) While in the patient lookup screen a "W" next to the patients name indicates
 
  A. that there is a billing alert for this patient
  B. indicates that there is a global alert for this patient
  C. indicates that the patient is web-enabled through the patient portal
Ans: C

6) While in the patient lookup screen a red "!" (exclamation point) next to the patients name indicates
 
  A. that the patient is web-enable through the patient portal
  B. that the patient is enabled for eClinical Messenger (voice/digital recorded messenging)
  C. that there is a billing alert for this patient
Ans: C

7) While in the patient lookup screen a green square next to the patients name indicates
 
  A. that the patient is web-enabled (patient portal)
  B. that there is a global alert for the patient
  C. that the patient is enabled for eClinical Messenger
Ans: B

8) While in the patient lookup screen a circled "V" next to the patients name indicates
 
  A. that the patient is enabled for eClinical Messenger
  B. that there is a billing alert for this patient
  C. that there is a global alert for this patient
Ans: A

9) If the new patient being registered is a family member of a patient who already exists in your patient lookup database, this button will create a new patient by copying the demographics from an existing patient into the new patient's account
 
  A. New
  B. Patient Info
  C. New (Copy)
Ans: C

10) While in the patient lookup screen checking the "RTS" box will allow you to do what?
 
  A. search using a Reformed Theological Search (imports analytical processes)
  B. search using a Real Time Search (modify the list of patients as the characters are being typed)
  C. search using a Regional Transit System (provides subsidized patient mobility)
Ans: B

More Questions & Answers:-
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